Frequently Asked Questions

Rehab FAQ

Honest answers to the questions families and individuals ask most about treatment at Desert Recovery Centers.

Medically reviewed by Dr. An Nguyen, Licensed Clinical Psychologist, Clinical Director, Desert Recovery Centers

Admissions

Admissions Questions

Is treatment confidential? Yes. HIPAA protects your information and your privacy, always.
Read the full video transcript: Is Addiction Treatment Confidential?

Treatment is absolutely confidential. Every client is protected by HIPAA and your information and your presence here is absolutely protected.

Insurance & Cost

Insurance & Cost Questions

Treatment

Treatment Questions

Facilities & Daily Life

Facilities & Daily Life Questions

Can I have my phone in rehab? Yes, from 5 to 7 pm each night. Here is why.
Read the full video transcript: Can I Have My Phone in Rehab?

Can you have your phone? Yes, you can have your phone from 5 to 7 p.m. every night. Reason for that restriction is to keep you safe and free from harmful individuals that don't need to be making contact with you throughout the day.

Family Involvement

Family Involvement Questions

Aftercare & Alumni

Aftercare & Alumni Questions

Your Recovery Starts With One Call

Our admissions team is available 24 hours a day, 7 days a week. Whether you're ready to start treatment or just have questions, we're here for you.

Most clients begin treatment within 48 hours of their first call.